Humans vs. Technology

Cyber incidents rarely begin with systems failing. They start with ordinary business moments—emails, conversations, and quick decisions made under pressure.

According to the Verizon 2024 Data Breach Investigations Report, over 70% of breaches involve human behavior—not technical failure. For New Mexico businesses, that changes where to focus first.

WHERE SMALL ORGANIZATIONS ARE MOST EXPOSED

  • Email And Payments
    A staff member receives a realistic invoice update and unknowingly redirects a payment.
  • Leadership Impersonation
    An urgent message appears to come from an executive requesting a wire transfer or gift cards.
  • Lost Or Stolen Devices
    A laptop left in a car contains unprotected client or donor information.
  • Open Doors And Shared Spaces
    Someone “helpfully” lets an unfamiliar person into a restricted area.
  • Public Wi-Fi Use
    Staff connect at hotels or conferences and enter credentials on unsafe networks.

None of these require advanced hacking. They rely on speed, trust, and routine.

WHY THIS IS INCREASING

Attackers are shifting toward methods that are easier to execute, harder to detect, and more likely to succeed against smaller teams.

At the same time, small businesses and nonprofits are handling more sensitive data—payroll, customer records, donor information—without formal safeguards.

One Practical Step You Can Take This Week

Create a simple “pause and verify” policy:

  1. Verify any payment or banking change using a known phone number
  2. Confirm urgent financial requests verbally
  3. Require basic security on all devices (passwords, updates, lock screens)

This single habit can prevent some of the most common and costly incidents.

SecureNM™ PERSPECTIVE

Cybersecurity for small organizations is less about complex systems and more about consistent, practical behaviors. SecureNM™ helps members translate real-world risks into simple actions that protect operations, reputation, and trust.

Most attacks don’t break in. They’re let in.

CITATIONS
Verizon, 2024 Data Breach Investigations Report
FBI Internet Crime Complaint Center (IC3), 2023 Internet Crime Report
Cybersecurity and Infrastructure Security Agency (CISA), Cybersecurity Guidance for Small Businesses
Federal Trade Commission (FTC), Cybersecurity for Small Business